Privacy Policy

1. Who is responsible

The controller of your personal data is [legal name of the business or sole trader], [address], Portugal, NIF [number]. Contact for privacy questions: [privacy@hypertweaks.gg].

2. What we collect and why

When you visit our website

• Our website is hosted by Cloudflare. To deliver pages and protect against attacks, Cloudflare processes technical data such as your IP address and browser type.
• We don't use cookies, tracking pixels or advertising tools. [If we add visit statistics, they'll be cookieless and aggregated (Cloudflare Web Analytics), so they don't identify you.]

When you buy Premium

• Stripe collects your payment details, name, email and billing country to process the payment and prevent fraud. We receive your email, country, what you bought, the amount, and the status of your subscription.
• We use this to send your license key and invoices, manage renewals, and keep the tax records the law requires.

When you use the app [to confirm when the app is final]

• To check that a Premium license is valid and used on one PC, the app sends us your license key and an anonymous identifier of your PC. This is a one-way code generated from hardware details, so we can't tell what hardware you have from it.
• We also receive the app version and the dates of activation and license checks.
• The app does not send us your files, browsing history, game data or personal content.

When you contact us

• If you email us or message us on Discord, we use what you send us to help you.

3. Our legal reasons

• Contract: to sell you a license, deliver it and provide support.
• Legal obligation: to issue invoices and keep tax and accounting records.
• Legitimate interests: to keep our website and app secure, prevent fraud, and stop license sharing.

4. Who we share data with

We only share data with providers that help us run HyperTweaks, and only what they need:

• Stripe: payments, invoices and the "Manage subscription" portal.
• Cloudflare: website hosting, security and email forwarding.
• [Email provider used to send license keys]
• [License server provider, when the app is final]

We may also share data when the law requires it, for example with tax authorities. We never sell your data or share it for advertising.

5. Transfers outside Europe

Some providers, such as Stripe and Cloudflare, may process data outside the European Economic Area, including in the United States. When they do, the transfer is protected by the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

6. How long we keep data

• Invoices and payment records: 10 years, as required by Portuguese tax law.
• License data: while your license is active, and [12 months] after it ends.
• Support conversations: [24 months] after the last message.
• Website technical logs: as set by Cloudflare's retention, usually a few days.

7. Your rights

You can ask us at any time to:

• see the personal data we have about you, and get a copy;
• correct it, or delete it (unless we must keep it by law, such as invoices);
• limit how we use it, or object to it;
• receive it in a format you can take elsewhere.

Write to [privacy@hypertweaks.gg]. We'll reply within one month. You can also complain to the Portuguese data protection authority (CNPD) or the authority in your country, such as the ICO in the UK.

If you live in California, you also have the right to know and delete your data. We don't sell or share personal information as defined by California law.

8. Children

HyperTweaks isn't intended for children under 13, and we don't knowingly collect their data. If you're under 18, please ask a parent or guardian before buying Premium.

9. Security

We protect your data with encryption in transit, access controls and providers with strong security. No system is perfect, so if something goes wrong, we'll tell you and the authorities as the law requires.

10. Changes

If we change this policy in a way that matters, we'll tell you by email or on the website before the change applies.